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Experienced Service Advisor - Blackburn

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We are recruiting for an experienced service advisor to join the team at our Blackburn Citroen and Leapmotor dealership.

 

The role of Service Advisor is the public face of the aftersales department, and you will be providing a working relationship between service customers and the workshop department, and delivering excellent customer service at all times.

 

Other responsibilities for the role are:

Dealing with necessary paperwork

Preserving a high level of house keeping at all times

Maintaining communication with the customer whilst their vehicle is being services/repaired.

Processing payments and follow up actions.

What we are looking for:

Experience in the motor industry in the service advisor role

No specific qualifications needed

A good level of computer literacy

Good customer service skills

Ability to work under pressure

 

What will I get in return?

£28730 Basic Salary and up to an uncapped £33000 OTE per year

A team bonus scheme that pays every month additional to service plan sales

CSI Achievement Bonus

Excellent training and development

 

Working Hours: Monday to Friday 8am - 5pm.  ***NO SATURDAYS***

 

Job Type: Permanent

 

Benefits:

Company events

Company pension

Employee discount

Health & wellbeing programme

Life insurance

 

Experience: Service Advisor: 6 months min. (required)

 

Please email a copy of your c.v. to careers@justmotorgroup.co.uk  or feel free to ask any questions regarding the roles listed 

The Just Partnership T/A Just Motor Group is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows The Just Partnership T/A Just Motor Group to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only. We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.

 

Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.

 

Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

 

Regulated Product Complaints
Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD
Telephone: 01452671560
E-mail: complaints@automotive-compliance.co.uk
If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk

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VAT Number - 124 2212 68 | Company Number - 07836507 | FCA Number - 580347

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